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SAP for Utilities Business Transformation and Implementation Projects
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We have participated in full scale SAP for Utilities (IS-U/CCS) implementations in full cycle (starting with pre project kick-off preparations, then project kick-off, project team training, blueprint, realization, testing, final prep, go-live and post go-live support & maintenance). We focus on leading an entire CCS Functional Team (Billing, FI-CA, Device Management, and Customer Service) and also specialize in the Billing, Rates, and Invoicing areas.
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SAP for Utilities Post Go-Live Support
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We are experienced in post go-live support & maintenance for Utility companies that have already implemented SAP IS-U from both a Project Management and hands-on support perspective. This includes immediate post implementation support as well as support & maintenance for systems that have been place for a number of years. We have worked with deregulated Texas utility companies in ongoing product & rate development initiatives driven by the competitive deregulated energy market and have also worked with utilities on process improvement initiatives that have both decreased operational and overhead costs as well as decreased the number of resources needed to complete certain tasks.
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SAP IS-U Project Quality Assurance
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We have worked with Utility companies and consulting firms during the course of SAP IS-U/CCS implementations on ensuring that the quality of the implementation standards, practices, configuration and developments are up to project management standards as defined by both the client and implementor. We have also worked to ensure that SAP Best Practices are followed in order for the client to get the most out of the SAP package and keep operational & maintenance costs as low as possible while at the same time maximizing the benefits from having solid & reliable business processes in place.
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SAP for Utilities Project Assessments
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We have assisted consulting firms and Utility companies in assessing upcoming, pending, or possible SAP IS-U Implementation Projects and have worked to help estimate the following: number of consultants and resources needed, potential timeline and length of implementation based on the utility's specific requirements, total implementation costs, in-scope and out-of-scope items, and opportunities for business process improvements.
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| "Michael has proved to be an invaluable asset to Reliant over the past several months. His level of knowledge in the SAP IS-U billing and rate development area are top notch. Michael has an excellent work ethic, and has always delivered on his commitments, usually ahead of schedule. He took ownership of the items he was assigned, and has delivered excellent customer service to our internal customers. Michael is the kind of consultant that everyone wants on their projects!"
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| - Francine Stanley, IT Manager at Reliant Energy
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